About us
Our missions
- Accompany and support the sick person in all his steps related to his health
- Attend medical interviews or consultations with the patient’s consent
- Have access to your medical file
- Take care of the administrative tasks necessary to obtain a visa
- Organize the course of care, including making appointments, transfers between hospital sites, various reservations such as accommodation, hotel, medical examinations and others
- Help resolve difficulties during the patient’s hospital stay
- Transport the patient from his home to the departure airport
- Transport the patient from the arrival airport to his place of destination (hospital, hotel or other)
- Our team is dedicated to a sense of service.
- We respect ethics.
- We aim for excellence in our services.
- We are loyal to the patient.
Nos valeurs
Notre vision
- To be identified as the first quality center for transfer, support and assistance to patients in Algeria and abroad.
- As a support center, we work to accomplish our mission with dedication and team spirit.
- We value personal dignity, the quality of care and strive for excellence in the quality of the services we provide.
The benefits for the patient
- Spare him all the administrative procedures.
- Confidence of the patient.
- Provide him with psychological support.
- Inspire him with hope, courage and a desire to be better.
- Acceptance of his illness and its treatment.
- Peace of mind for those close to them.
Our working procedures
Reception of the patient at the Center
Study of his medical file by the medical staff of the Center
If favorable opinion for the transfer, immediate start of the procedures
Constitution of the visa file
Formalities at the consulate for the submission of the visa file (medical emergency visa, humanitarian evacuation visa, etc.)
After obtaining the visa, procedures for the transfer
Evacuation of the patient to the airport (transport and support)
Reception of the patient and transport to the place of destination (accommodation)
Procedures for care: making appointments and medical examinations
Organization and monitoring of the patient’s care path: support and assistance to hospitals
Assistance and help for all administrative formalities
Assistance for all reservations: hotel, transport, purchase of medicines and others
Return home assistance: transport, medical records check, medication…
